Shipping & Returns

SHIPPING POLICY

We strive to process and ship your orders as quickly as possible.

Order Fulfillment: All bikinis are processed and fulfilled within 2-3 business days after the order is placed.

Shipping Time: Once your order has been fulfilled, it will be shipped based on the shipping method selected at checkout. Delivery times will vary depending on the carrier and destination.

Shipping Costs: Shipping costs are calculated at checkout and depend on your location and selected shipping option.

RETURN & EXCHANGE POLICY

At this time, we do not accept returns as we are a newly launched brand. However, we want to ensure you are satisfied with your purchase, so we are happy to offer exchanges under the following conditions:

Exchanges: You can exchange your bikini within 30 days of receiving your order.

Conditions for Exchanges:
- The bikini must be unworn, unwashed, and in its original condition.
- Tags and the hygiene sticker must remain attached.
- We reserve the right to refuse an exchange if the above conditions are not met.

How to Request an Exchange: Please contact us at mercisolei@gmail.com with your order number and details about the item you'd like to exchange.

We’re here to help and ensure you love your Merci Solei purchase!